Terms & Conditions
Welcome to BELISSA. By accessing or using our website, belissaofficial.com, or placing an order with us, you agree to the following Terms & Conditions.
1. General
BELISSA reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
By using our website, you agree to comply with these terms and any applicable laws and regulations.
2. Products & Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.
However, slight differences in product appearance, packaging, or color may occur due to photography, screen settings, or packaging updates.
3. Prices & Availability
All product prices displayed on the website are subject to change without prior notice.
We reserve the right to modify, discontinue, or limit the availability of any product at any time.
4. Orders
When placing an order, you agree to provide accurate and complete information, including your:
- Full name
- Phone number
- Delivery address
- Email address, where applicable
We reserve the right to cancel or decline an order where necessary, including orders containing incorrect information or suspected fraudulent activity.
5. Cash on Delivery
For Cash on Delivery orders, BELISSA may contact you by phone or WhatsApp to confirm your order before dispatch.
By placing a COD order, you agree to accept the parcel upon delivery.
Repeated refusal or failure to accept confirmed COD orders may result in restrictions on future COD purchases.
6. Shipping
BELISSA currently offers FREE SHIPPING across Pakistan.
Estimated delivery times are provided in our Shipping Policy. Delivery times may vary due to courier delays, weather, public holidays, incorrect delivery information, or circumstances beyond our control.
7. Returns & Refunds
Returns, replacements, and refunds are subject to our Return & Refund Policy.
For hygiene and safety reasons, opened or used skincare products may not be eligible for return or exchange, except where required by applicable law.
8. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with or damage the website
- Submit false or misleading information
- Attempt unauthorized access to our website or systems
- Copy or misuse BELISSA content, branding, images, or other intellectual property without permission
9. Intellectual Property
All BELISSA branding, logos, product images, text, graphics, designs, and website content are the property of BELISSA or are used with appropriate permission.
They may not be reproduced, copied, distributed, or commercially used without prior written permission.
10. Product Use
Please follow the product instructions provided with your purchase.
If you experience irritation or an unwanted reaction, discontinue use and seek appropriate professional advice where necessary.
11. Limitation of Liability
BELISSA will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, incorrect customer information, website interruptions, or events outside our control.
12. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date.
Your continued use of our website after changes are posted means you accept the updated Terms & Conditions.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
BELISSA
Email: belissa.support@gmail.com
Phone / WhatsApp: +92 334 4221113
Website: belissaofficial.com
Last updated: September 2026