At BELISSA, we respect your privacy and are committed to protecting the personal information you provide when using our website, belissaofficial.com.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order.
1. Information We Collect
When you place an order or contact us, we may collect information such as:
- Full Name
- Delivery Address
- Phone Number
- Email Address
- Order and purchase details
- Information you provide when contacting our customer support
We may also automatically collect limited information about your device and website activity, such as IP address, browser type, and pages visited, for website operation, security, and improvement.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Contact you regarding your order
- Confirm Cash on Delivery orders
- Provide customer support
- Handle returns, refunds, or exchanges
- Improve our website, products, and customer experience
- Send promotional or marketing communications where applicable
- Prevent fraud, misuse, or unauthorized activity
3. Cash on Delivery
For Cash on Delivery orders, we may use the phone number and other contact information provided by you to confirm your order before dispatch.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers who help us operate our business, such as:
- Courier and delivery companies
- Payment service providers, where applicable
- Website and technology service providers
- Marketing and analytics service providers
These parties receive only the information reasonably necessary to provide their services.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support advertising and analytics.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Your Privacy Choices
You may contact us to ask about the personal information we hold about you or to request correction of inaccurate information, subject to applicable laws and legitimate business requirements.
You may also unsubscribe from promotional emails or communications where an unsubscribe option is provided.
8. Third-Party Services
Our website may use third-party services such as Shopify, courier services, payment providers, analytics tools, or advertising platforms. These services may process information according to their own privacy policies.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable requirements.
Any updated version will be posted on this page with a revised Last Updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us:
BELISSA
Website: belissaofficial.com
Email: belissa.support@gmail.com
Phone: +92 334 4221113