Shipping Policy
At BELISSA, we aim to make your shopping experience simple, secure, and convenient.
We currently offer FREE SHIPPING across Pakistan on all orders.
1. Free Shipping
Enjoy FREE SHIPPING nationwide across Pakistan.
There are no additional shipping charges on your order at checkout.
2. Delivery Time
Orders are generally delivered within 3–5 business days after dispatch.
Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
3. Order Processing
Orders are usually processed and dispatched within 1–2 business days after confirmation.
For Cash on Delivery orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.
4. Cash on Delivery
Cash on Delivery (COD) is available for eligible orders across Pakistan.
Please make sure your name, phone number, and complete delivery address are correct when placing your order.
5. Order Tracking
Once your order has been dispatched, tracking information may be provided through our courier service.
If you need help tracking your order, please contact us with your order number.
6. Delivery Delays
While we work with our courier partners to deliver orders on time, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Courier delays
- Incorrect or incomplete address information
- High order volumes
- Unforeseen circumstances
7. Incorrect Delivery Information
Please carefully check your delivery information before placing your order.
BELISSA may not be responsible for delivery issues caused by an incorrect or incomplete address or contact information provided by the customer.
8. Failed Delivery
If a courier attempts delivery and the customer is unavailable or cannot be contacted, the courier may make another delivery attempt or return the parcel to us.
Additional delivery charges may apply for re-dispatching a returned order.
9. Contact Us
For shipping or delivery-related questions, contact us:
BELISSA
Email: belissa.support@gmail.com
Phone / WhatsApp: +92 334 4221113
Website: belissaofficial.com
Please provide your order number when contacting us about an existing order.